Summary

De Volksbank has renewed its multi-year partnership with Ohpen, extending the use of Ohpen’s BPO services for investment operations and core banking platform for consumer lending until at least 2030.

A partnership built to evolve

The renewal builds on a partnership that began in 2016, when de Volksbank selected Ohpen’s BPO services and platform for investment operations. In 2021, the relationship expanded to include Ohpen’s SaaS core banking platform for the bank’s consumer lending offering.

Over the course of the partnership, Ohpen’s BPO services and technology have supported de Volksbank in developing and delivering new products and capabilities, including sustainable investments, while allowing the bank to maintain its focus on customer relationships.

Under the renewed agreement, Ohpen will continue to provide BPO services for investments and its core banking platform for consumer lending until at least 2030.

Extending our contract with Ohpen was an easy decision. Thanks to the excellent BPO services, the reliable platform and the team of dedicated professionals, de Volksbank can focus on the customer relationship. We look forward to continuing our fruitful relationship.

 

– Joyce van der Est, Director of Banking at De Volksbank

After nearly a decade of serving de Volksbank with our core banking platform, we are delighted to be extending our contract further. We are proud that de Volksbank continues to put its trust in our team and platform, which we will continue to evolve to ensure it always enables agility and innovation.

 

– Matthijs Aler, CEO at Ohpen